Our goal at Hamilton & Whitecotton Orthodontics is to treat our patients as if they were members of our own family. Our awesome staff strives to provide professional, energetic, and fun-loving service to you.
Dr. Todd Hamilton, Orthodontist
THE OG Dr. Hamilton has been bringing his orthodontic “A” game every day since 1986, and he just keeps raising the bar! His expert skills, attention to detail, and vast knowledge show in every smile he helps create. With his upbeat, fun-loving personality, it’s no wonder our “Original Gangster” is such a key part of the H & W family. Never one to stop learning, Dr. H makes regular trips back to Chapel Hill to teach, passing on his expertise and keeping up with the latest in orthodontics. Always learning, always leading—that’s just how he rolls!
Man on the Run Dr. Hamilton may not be in the office as much these days, but slowing down? Not a chance! Back in his college days, he was a record-breaking runner, and after moving to this area, he was the one to beat in local races. While his competitive days are behind him, he still loves a good neighborhood run to stay active and clear his mind. When he’s not on the move, you’ll find him spending quality time with his wife, Betsy, their three children, and eight grandchildren. He’s also all about yardwork, great food, traveling, and squeezing in a round of golf whenever he gets the chance!
Dr. Bryan Whitecotton, Orthodontist
THE REAL MVP Dr. Whitecotton became an invaluable part of our team in June 2017, bringing a fresh perspective and exceptional orthodontic skills to the H & W scene. His keen eye for detail and heartfelt care for every patient shine through in the bright, confident smiles he helps create. With a relaxed, “everyone is family” attitude and an infectious enthusiasm, he makes the office feel warm and welcoming for both patients and staff alike.
The King of Comedy Dr. W is all about country music, cracking jokes (the cornier the better!), and keeping up with all things TV and movies. He’s got a talent for dropping the perfect quote for any occasion—seriously, it’s uncanny! When it comes to sports, he’s a die-hard Chicago Bears and White Sox fan, plus he’s all in on his beloved UNC Tar Heels. But at the end of the day, what he loves most is spending time with his wife, Katelyn, and their three kids, Chapel, Lincoln and Lawson. Whether he’s coaching and cheering them on from the sidelines, tackling a building project, or keeping his yard in tip-top shape, he’s always got something going on. Fun fact: His turf skills are no joke—they even won him the "Summer Yard Spotlight" award in the Gates II Gazette!
Rhonda Ballard, Office Coordinator
RIGHT-HAND RHONDA
Rhonda has been a key part of our team since 1987, keeping things running smoothly behind the scenes. As our Office Coordinator (and the doctors’ right-hand), she’s always managing schedules, organizing projects, and tackling the latest marketing ideas. Still, with her infinite orthodontic expertise, she’s ready to lend a hand in the clinic whenever needed. Honestly, there’s nothing she can’t do—she’s the secret weapon that keeps this well-oiled machine running and we’d be lost without her!
Do-It-Yourselfer
Rhonda isn’t just a pro at keeping things running at the office—she’s just as handy at home! When she’s off the clock, you’ll find her tackling DIY projects, diving into crafts, or wandering the aisles of Hobby Lobby (her husband Kent, not so much). She and Kent also love hitting the road for weekend getaways, whether it’s a trip to the beach, an escape to the mountains, or just a laid-back jeep ride with the windows down.
Allison Jolly, Clinical Assistant
SMILE FASHIONISTA
Allison has been “fashioning” smiles since 1989, blending top-notch orthodontic expertise with an undeniable flair for beauty and fashion. With decades of experience, she’s a true staple of Hamilton and Whitecotton, bringing her style, skill, and undeniable presence to everything she does. Allison’s signature move? An open door, drawer, or cabinet—it’s practically her trademark, like a friendly little reminder that she’s always on the move, making things happen.
Mountain Mama
When the workweek wraps up, Allison and her husband Darren escape to their mountain retreat in the beautiful hills of West Jefferson, NC. Whether they’re getting the cabins ready for guests or sneaking in a little peaceful retreat of their own, it’s easy to see why this spot is called the “coolest corner of NC”. And when they’re not soaking up mountain views, Allison treasures time with her children and grandchildren, making memories wherever she goes!
Crystal Pardon, Insurance Coordinator
TCB – TAKIN' CARE OF BUSINESS
Crystal has been a rock-solid part of our team since 1989, wearing many hats over the years—from finances and insurance to front desk duties. Whether she’s verifying coverage or helping with scheduling, she knows how to make every minute count. Her attention to detail and knack for efficiency make her an invaluable part of the team. Though she’s part-time, when Crystal takes on a task, you can consider it DONE—and done well!
Discount Diva
When Crystal isn’t at the office, she’s on a mission to track down the best deals—think of her as the ultimate bargain queen! She has a talent for turning pennies into prizes and making “something for nothing” look easy. Need a free meal? A designer find at a steal? She’s got you covered! When she’s not striking gold in the deal department, Crystal loves soaking up family time and making memories with her husband Ken, their adult children, and grandkids
Jennifer Gordon, Clinical Coordinator
TIME IS OF THE ESSENCE
Jennifer, our Clinical Coordinator, has been an integral part of our team since 2003. With a keen focus on efficiency, she ensures our clinic operates seamlessly and keeps our doctors on schedule. She also oversees the ordering of appliances and traditional retainers, playing a crucial role in crafting beautiful smiles. Most importantly, she loves working with patients and excels at time management. You may see her hustling to get things done, but you’ll never see her running behind!
Healthy is the New Happy
Outside of orthodontics, Jennifer finds joy in helping others reach their fullest potential as a Bravenly Global Consultant. She’s all about guiding people to become the healthiest, happiest version of themselves. When she’s not cheering on transformations, she loves cheering on the USC Gamecocks and cherishing moments with her husband, Greg, and their son, Brady.
April Cline, Clinical Assistant
GET-ER-DONE
April has been keeping things in check since 2005, and she’s got multitasking down to an art! Assisting, ordering, organizing—you name it, she’s on it. But if you ask her what she loves most? Managing, unpacking, and sorting supply orders is definitely at the top of the list. She puts the “O” in ordering and makes sure everything is ready to roll. Oh yeah, and don’t even think about leaving leftovers in the staff fridge—the queen of clean will clear it out before you can say “soggy bread!”
Hyper-clean-iac
After a non-stop week at the office, you’d think April would take a break, right? Nope! Instead of kicking back, she’s off scrubbing, tidying, and organizing—her house, PawPaw’s house, the car, the garage…you get the picture. If there’s dirt, it doesn’t stand a chance! And when she finally runs out of things to clean, she loves spending time with her husband Jamie and their kids, Jake and Kinley—probably in the freshest, tidiest space around!
Tammy Byus, Records Coordinator
IT JUST CLICKS Tammy has been part of the team since 2005, and while she’s great at snapping photos, taking X-rays, and making impressions, her real talent is making people feel at home. Whether she’s chatting in person or connecting on social media, she has a way of welcoming everyone into the Hamilton and Whitecotton family. And when she’s not behind a camera, you can bet she’s jumping in to help wherever she’s needed—because that’s just how she rolls!
On the Road Again
When Tammy clocks out, she kicks things into high gear! Whether she’s hitting the road for a spontaneous getaway, rocking out at a concert, or cheering loud at a football game, she keeps the highways hot. But when she’s not on the move, she’s soaking up time with her husband Mike, their kids, and grandkids. And here’s a fun Tammy fact—she’s a DIY Diva! From building her own pergola and installing sinks to sewing up something spectacular and tackling endless painting projects, she can do it all. If it involves tools, creativity, or a fresh coat of paint, Tammy is all in!
Quinn Sadler, Financial Coordinator
YOU CAN "AC-COUNT" ON HER Quinn (yep, it's pronounced "Gwen") has been part of our team since 2007, keeping the financial side of things running smoothly--hence the nickname, "the money lady." She takes care of contracts, sets up payment plans for our patients, and even lends a hand with advertising and marketing. But that's not all--when tech trouble strikes, Quinn's the one we call. Whether it's a stubborn computer glitch or an office gadget having a meltdown, she works her wizardry and gets things back on track. Basically, she's our financial guru and our unofficial IT geek!
American Picker
When Quinn isn’t at work, you’ll probably find her curled up with a good book or hunting for her next vintage treasure. She’s obsessed with all things old-school, and her garage is packed with antiques—though her husband Lee and their kids call it junk, she prefers to call it “potential.” If you’re brave enough to dig around, you might uncover a retro light fixture, a stained glass window, or even a set of antique dishes. Her collection is huge, and honestly, even she doesn’t know what’s hiding in there!
Michelle Loftin, Clinical Assistant
THERE'S NO "I' IN TEAM
Michelle joined the team in 2012 as a clinical assistant, and she’s been a team player ever since. Whether she’s keeping the lab spotless or prepping for the next appointment, she’s always ready to jump in and help wherever needed. Even though she’s here part-time, she makes every minute count—and the team wouldn’t be the same without her!
It's Go Time!
Michelle’s unstoppable drive extends beyond the office—it’s simply how she operates! When she’s not at work, she’s helping her husband, Stephen, with his home improvement and landscaping business, tackling everything from patio pavers to fencing and building walls. She truly does it all! And when the job is done, she’s off on her next adventure—whether it’s setting sail on a cruise or traveling to a new destination, Michelle is always on the move!
Anna Cline, Appointment Coordinator
SERVICE WITH A SMILE
Anna has been part of our team since 2017, and honestly, we’re pretty sure she has secret superpowers. She can juggle calls, schedule appointments, and welcome patients—all at once—without breaking a sweat. She’s always ready to lend a hand, and her composed, reassuring presence is valued by both coworkers and patients alike. Lost a bracket? Dog chewed up your retainer? Forgot your appointment? No worries—Anna’s got it handled, and she makes it look effortless!
Just Chillin'
One thing is certain—Anna is all about the COLD! Whether it’s her iced coffee, the thermostat setting, or her love for winter, the chillier the better. As an ASU grad and proud Mountaineer, she’s always busy with home projects, traveling, and whipping up something delicious in the kitchen. She’s a die-hard Carolina Tar Heels and Atlanta Braves fan, and when she’s not cheering them on, you’ll find her spending quality time with friends, family, and, of course, her beloved niece and nephews
Lindsey Weiss, Treatment Coordinator
COMMUNICATION IS KEY
Lindsey has been making new patients feel right at home since 2022 as our Treatment Coordinator. She’s great at breaking down information, answering questions, and making sure everyone feels confident about their treatment plan. Whether she’s going over costs or setting up appointments, she’s always finding solutions with ease. With her sharp eye for detail and welcoming personality, time with Lindsey is always a positive experience.
Work, Dance, Cheer, Repeat
When she’s not at work, Lindsey is busy driving the “Mom taxi,” shuttling her daughters, Camryn and Hadley, to their latest cheer or dance event. She and her husband, Shayn, are big Minnesota Vikings fans, always cheering loud and proud. When she gets a little free time, she loves soaking up the sun at the beach, browsing the shops, diving into a good book—and, believe it or not, she actually enjoys cleaning!
Ashlea Gilbert, Clinical Assistant
SMOOTH OPERATOR
Ashlea became a valued member of our team in 2022 as a Clinical Assistant. Whether she’s working chairside, helping with sterilization, or keeping our handpieces running smoothly, she’s always on top of things. Her upbeat attitude and warm personality make her a favorite among both staff and patients—it’s hard not to love her!.
Fab, Fit, Fun
Ash is a self-proclaimed beach bum, a devoted fan of her children, and just competitive enough to rack up a few minor injuries along the way. Before the sun rises, you might catch this Diet Mountain Dew-loving, workout warrior squeezing in a session—carefully keeping the house undisturbed. Above all, she cherishes time with her husband, Derek, and their two children, Jaxon and Lexi. Whether at the beach, ballfield, or backyard, they’re always making memories together.
Laney Marler, Appointment Coordinator
HERE TO HELP
Laney stepped into her role at the front desk in 2023. Her Type-A, make a list and check it twice, need to organize (and reorganize) personality makes her perfect for this fast-paced position. Her ability to stay calm under pressure ensures everything runs smoothly, no matter how busy the day gets. Whether she’s answering calls, scheduling appointments, or greeting patients with a warm smile, her kindness and dedication make her an essential part of the H & W team.
Purr-fect Days
When Laney isn’t helping at the front desk, she’s busy being the world’s coolest aunt to two energetic nephews and one sweet-as-pie niece. She’s got an eye for photography, a love for the outdoors, and a passion for food—whether she’s whipping up something healthy in the kitchen or indulging in a new restaurant find. But her ultimate purr-fect day? Cozying up with a great book, a steaming cup of tea, and her two feline sidekicks, Binx and Fleah.
Katie Loudermilk, Clincial Assistant
HELPFUL HENRIETTA
Katie has been part of the Hamilton and Whitecotton team since 2023, and she’s always ready to jump in wherever needed. Whether she’s calling patients back, helping with sterilization, or keeping impression trays spotless so we can keep “impressing” our patients, she does it all with a smile. Her helpful attitude makes her a favorite among both patients and staff!
#1 Fan
Katie isn’t just passionate about perfect smiles—she’s got a lot to love! Whether she’s whipping up a new recipe, cheering on the Green Bay Packers, or belting out Taylor Swift songs like the ultimate Swiftie, she brings energy and fun wherever she goes. She’ll laugh at just about anything (even Dr. W’s corny jokes!), and when she’s off the clock, she’s enjoying time with her husband Clay and their fur baby, Brody.
Cassandra Easterling, Clinical Assistant
ALL STOCKED UP
Cas joined the H and W crew in 2023, and we’re so glad she did! Not only does she work chairside, but she also keeps our workstations stocked so we can keep things running smoothly. Her bright smile, sharp wit, and hilarious quirks make her a joy to have around—and we couldn’t ask for a better addition to the team!
Ab-shoe-lutely Amazing!
When not straightening teeth, Cas likes soaking up the sunshine at the beach, whipping up something delicious in the kitchen, or getting her hands dirty in the garden. But here’s the real kicker—she has a serious sneaker obsession! With over 100 pairs (give or take), her collection is legendary. Whether she’s rocking a fresh pair of kicks or spending time with her husband, Tim, and their daughters Aspen and Sloane, Cas is always on the move—and always in style! Now that’s what we call sole dedication!